Torah.org Home Subscribe Services Support Us
 
Print Version

Email this article to a friend

Phone That Fell Into Bathtub

QUESTION 69: WARRANTY ON PHONE THAT FELL INTO BATHTUB

The warranty for a telephone I once bought says that the phone is guaranteed for normal use. If my child threw the phone into the bathtub and the phone stopped working, can I return it anyway, without telling them how it broke?

RABBI BELSKY

This question shouldn't be asked. Of course not. If you told the company how it broke and they're kind enough to compensate you, then fine. The warranty is for reasonable use of the product, and it is not covered if a person bangs it and breaks it apart, or even if his child throws it into the bathtub. There are companies that specifically may make such warranties. That might really be a good sales pitch -- that the product will be returned even if it breaks because you ripped it apart. Such companies know that not many people will come and take them up on their warranty. But if the warranty isn't of that nature, making a claim that it broke and suggesting that it broke under normal circumstances when that isn't true, is out-and-out thievery.

QUESTIONER

What if you call them up and say, "it stopped working," and they don't ask you why? Do you have to volunteer the information?

RABBI BELSKY

Yes. Saying "it stopped working" is not sufficient, because it conveys an untrue message.


NEXT WEEK'S QUESTION 70: RETURNING CD'S TO THE LIBRARY AFTER HOURS

After my library is closed, I want to return music CD's that are late. There are two drop-boxes in front of the library for after-hour returns, one for books and the other for videos. The sign on the book drop box says "No videos or music CD's here". The other box says 'For returning videos'. I can come to two conclusions about returning the music CD's. First, that there is no box for returning CD's because they are afraid that dropping them in the box will risk breaking the case. Or second, that I can return the CD's in the video return box because the sign doesn't prohibit returning CD's there. If I'm not sure (and it will be hard for me to return to the library for several days), can I make the choice that's favorable to me, and drop the CD's in the video box?

Participate in the Honesty Forum, and discuss the issues we confront in this class!

Subscribe to Honesty and receive this class via e- mail.

Honesty Archives


Honesty, Copyright © 2002 by Rabbi Yisroel Belsky Shli"ta and Torah.org.


 

ARTICLES ON BALAK:

View Complete List

The Seesaw Principle
Rabbi Naftali Reich - 5770

Making the Most of Our Days
Shlomo Katz - 5774

Bilaam: A Hard Act to Swallow
Rabbi Pinchas Winston - 5757

Frumster - Orthodox Jewish Dating

If It Can Happen To Bilaam, It Can Happen to Any of Us
Rabbi Yissocher Frand - 5765

Moshe's Book and Bilam's Book
Shlomo Katz - 5763

Unusual Circumstances
Rabbi Pinchas Winston - 5772

ArtScroll

Welcome, Oh Honored Me!
Rabbi Yisroel Ciner - 5758

It's All Free Will
Rabbi Aron Tendler - 5763

A Fool
Rabbi Naftali Reich - 5774

> A Good Kind of Cover-up
Rabbi Pinchas Winston - 5765

Miriam's Death
Rabbi Yissocher Frand - 5759

A Never Ending Story
Rabbi Mordechai Kamenetzky - 5762

Looking for a Chavrusah?

Balak: Can You See It?
Shlomo Katz - 5764

Conquer the Physical
Rabbi Yaakov Menken - 5755

The Best Things In Life Are Different When They Come For Free
Rabbi Yissocher Frand - 5772

Ph.D. in Morals
Rabbi Berel Wein - 5761



Project Genesis

Torah.org Home


Torah Portion

Jewish Law

Ethics

Texts

Learn the Basics

Seasons

Features

TORAHAUDIO

Ask The Rabbi

Knowledge Base




Help

About Us

Contact Us



Free Book on Geulah!




Torah.org Home
Torah.org HomeCapalon.com Copyright Information