Torah.org Home Subscribe Services Support Us
 
Print Version

Email this article to a friend

Phone That Fell Into Bathtub

QUESTION 69: WARRANTY ON PHONE THAT FELL INTO BATHTUB

The warranty for a telephone I once bought says that the phone is guaranteed for normal use. If my child threw the phone into the bathtub and the phone stopped working, can I return it anyway, without telling them how it broke?

RABBI BELSKY

This question shouldn't be asked. Of course not. If you told the company how it broke and they're kind enough to compensate you, then fine. The warranty is for reasonable use of the product, and it is not covered if a person bangs it and breaks it apart, or even if his child throws it into the bathtub. There are companies that specifically may make such warranties. That might really be a good sales pitch -- that the product will be returned even if it breaks because you ripped it apart. Such companies know that not many people will come and take them up on their warranty. But if the warranty isn't of that nature, making a claim that it broke and suggesting that it broke under normal circumstances when that isn't true, is out-and-out thievery.

QUESTIONER

What if you call them up and say, "it stopped working," and they don't ask you why? Do you have to volunteer the information?

RABBI BELSKY

Yes. Saying "it stopped working" is not sufficient, because it conveys an untrue message.


NEXT WEEK'S QUESTION 70: RETURNING CD'S TO THE LIBRARY AFTER HOURS

After my library is closed, I want to return music CD's that are late. There are two drop-boxes in front of the library for after-hour returns, one for books and the other for videos. The sign on the book drop box says "No videos or music CD's here". The other box says 'For returning videos'. I can come to two conclusions about returning the music CD's. First, that there is no box for returning CD's because they are afraid that dropping them in the box will risk breaking the case. Or second, that I can return the CD's in the video return box because the sign doesn't prohibit returning CD's there. If I'm not sure (and it will be hard for me to return to the library for several days), can I make the choice that's favorable to me, and drop the CD's in the video box?

Participate in the Honesty Forum, and discuss the issues we confront in this class!

Subscribe to Honesty and receive this class via e- mail.

Honesty Archives


Honesty, Copyright © 2002 by Rabbi Yisroel Belsky Shli"ta and Torah.org.


 
Sell Chometz Online







ARTICLES ON KEDOSHIM AND THE OMER:

View Complete List

Tattooing: Under your skin
Rabbi Osher Chaim Levene - 5768

Lag B'Omer
Rabbi Yehudah Prero - 5755

Holiness Happens
Rabbi Yaakov Menken - 5763

Frumster - Orthodox Jewish Dating

Love Your Neighbor: Who Needs Friends?
Rabbi Osher Chaim Levene - 5766

Don't Take it to Heart
Rabbi Eliyahu Hoffmann - 5760

In Pursuit Of Holiness
Rabbi Pinchas Winston - 5761

> A Holy Mindset
Rabbi Berel Wein - 5772

Empty Nest
Rabbi Mordechai Kamenetzky - 5758

Sefiras HaOmer and Rabbi Akiva
Rabbi Yehudah Prero - 5766

ArtScroll

Everyday Holiness
Rabbi Berel Wein - 5766

It's None of Your Business
Rabbi Yaakov Menken - 5759

Accepting Time
Rabbi Aron Tendler - 5766

Looking for a Chavrusah?

Encouraging His Children to Climb
Rabbi Label Lam - 5772

Now Become Holy!
Rabbi Label Lam - 5770

The Third Rail
Rabbi Yaakov Menken - 5764

From the Profanity of Profanities
Rabbi Label Lam - 5767



Project Genesis

Torah.org Home


Torah Portion

Jewish Law

Ethics

Texts

Learn the Basics

Seasons

Features

TORAHAUDIO

Ask The Rabbi

Knowledge Base




Help

About Us

Contact Us



Free Book on Geulah!




Torah.org Home
Torah.org HomeCapalon.com Copyright Information