Sales Talk
By Rabbi Daniel Travis
These [animals] he gave to his servant, each herd by itself. He said to his
servants, "Go on ahead of me, and keep a space between one herd and the
next."
(Bereshith 32:17)
The reason Yaakov did not send Esav his gift all at once, but rather gave it
in a series of installments spread out in time and space, was to impress
Esav with the size and generosity of his gift.1 Was Yaakov deceiving Esav
into thinking that his gift was larger than it actually was? No. Any
technique used to highlight the positive qualities of an item, so long as it
does not cover up any negative aspects, is considered honest conduct.2
Similarly, in business, as long as one conveys only the truth and does not
create a false impression, it is permitted to call people's attention to the
fine qualities of one's product without restraint.3 This applies to
advertising as well as to any other technique employed to attract would-be
customers. Nevertheless, a businessman must be careful that in advertising
his product he does not imply that other people's products are inferior. It
is permitted for him to say that his wares are better than those of his
competitors, but he may not say that other people or companies are selling
inferior merchandise, or that they are overcharging for their merchandise.
To make such claims would constitute a violation of the Torah prohibition of
lashon hara.4
The Talmudic sage Rav Papa once said that someone who drinks wine when he
could drink beer has squandered his money.5 Seemingly Rav Papa's words are
not a violation of the prohibitions mentioned above, for he was not speaking
out against any particular manufacturer or storeowner. His message was
rather that beer is comparable in quality to wine and is far more
affordable.6
However some commentators explain that Rav Papa made this statement for his
own personal gain, because he himself was a beer manufacturer.7 According to
these opinions we may understand that Rav Papa sincerely believed that
drinking beer was superior to drinking wine, and that is why he made a
strong statement about the benefits of drinking beer. Although he made his
statement to assist his business, there was nothing false about what he
said.
1. Rashi, Ramban and Seforno on Bereshith 32:17.
2. Mesillath Yesharim, Ch. 11; Ruling of Rav Shlomo Zalman Auerbach brought
in Titein Emeth L'Yaakov p.106.
3. Shulchan Aruch, Choshen Mishpat 228:6.
4. Chofetz Chaim 5:7.
5. Shabboth 140b.
6. Meiri ibid.
7. Maharsha ibid.
Priceless Integrity, Copyright © 2001 by Rabbi Daniel Travis and Torah.org.
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